Shipping & Returns
All US domestic orders are shipped via USPS and all International orders are shipped via GlobalPost.
First Pair Guarantee
If you find that SHEATH is not right for you, or if you think one of our other styles would suit you better, we will either refund or replace your first pair without question within the first 30 days of receiving them, shipping charges not included. For this reason, we recommend only ordering a single pair for your first time trying our products to see if SHEATH is right for you.
We have a strict return policy in place for the health and safety of everyone. We do not accept any item for return once it has been opened, whether or not it has been tried on or worn. We can only accept any unopened items for a refund or replacement.
ALL ORDERS PURCHASED WITH A GIFT CARD ARE FINAL
ALL ORDERS PURCHASED USING THE BUILD-A-PACK DISCOUNT ARE FINAL
Shipping is free for all orders over $90 USD in US and Canada. All other worldwide shipping is free for orders over $250.
Returns/Refunds On Orders That Qualify For Free Shipping
If your order qualified for free shipping and you have tried a single pair from your order and have decided to return the remaining unopened items for a refund, we will refund you the amount paid in full minus the cost of return shipping once the unopened items have been received and inspected. Return shipping rates will be determined by location.
Returns/Refunds On International Orders
If your order was shipped abroad and you have tried a single pair from your order and have decided to return the remaining unopened items for a refund, we will refund you the amount paid in full minus the cost of return international shipping once the unopened items have been received and inspected. Return shipping rates will be determined by location.
Defective or Damaged Items
SHEATH stands behind the quality of our products and their performance 100%. We offer a 6-month Manufacturer Warranty to cover any defect in fabric, construction, finish or workmanship (this does not include stains from regular use or incidental damage i.e. cigarette burns). In the event of a confirmed defect, we will gladly ship out the replacement piece at our cost. Please send a photo of the affected area and description to firstname.lastname@example.org. Only the defective items of the order will be replaced.