FAQs

- Index -


Q: Is SHEATH for me?

A: SHEATH is for anyone looking for breathable support and separation in their underwear. Give us a try!

 

-

Q: How do I find the right size for me?

A: Our size charts (below) should give you a good idea. We understand some people are in between our sizes, in which case it is advised to size up for a more relaxed fit or size down for a more snug fit. For the best fit with SHEATH, it will depend on your build and if your weight fluctuates. If you're of the slim and lean body type with thinner thighs and smaller butt, keeping to your usual underwear size is advised. If you're on the broader side with larger thighs and butt, you may find a size up to your liking. SHEATH should fit like a second skin - snug, but not tight, allowing the isolative pouch work its supportive magic.

Men Size Chart (inches)
Small 28-30"
Medium 32-34"
Large 36-38"
XL 40-42"
XXL 44-46"
XXXL 48-50"

Women Size Chart (inches)
XS 23-24" WAIST or DRESS SIZE 00/0
S 25-26" WAIST or DRESS SIZE 2
M 27-28" WAIST or DRESS SIZE 4
L 329-30" WAIST or DRESS SIZE 6/8
XL 31-32" WAIST or DRESS SIZE 10/12

 

-

Q: What is SHEATH Underwear made from?

A: SHEATH is primarily crafted using our signature 92% Modal / 8% Elastane fabric blend. Modal is a semi synthetic material made from the beech tree. It is an antimicrobial, breathable, and very flexible material. It is exceptionally soft, drapes well, resists creasing, and has a smooth lustrous finish. Because modal is both absorbent and air-permeable, it remains cool to the touch in even the most stifling heat.

In addition to modal, we have expanded into other fabric options for select products, such as Polyester, AirFlow Polyamide Mesh, and Bamboo.

 

-

Q: What's different about each type of SHEATH?

A: Our underwear is available in a variety of cuts, designs, pouch types and fabric types. Below is a quick guide to our underwear catalog. For additional information on a product, please visit its product page linked in the descriptions below.

MEN
2.1 Trunks
- 3.5 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

2.1 Bamboo Trunks - 3.5 inch inseam length | dual pouch with fly | athletic waistband | signature 95% Bamboo & 5% Elastane fabric blend

3.21 Boxer Brief - 5 inch inseam length | dual pouch with fly | fabric covered waistband | signature 92% Modal & 8% Elastane fabric blend

4.0 Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

BMF Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Code Green Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Chess Grandmaster Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Camo Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | traditional 94% Polyester Fiber & 6% Elastane blend

AirFlow Boxer Brief - 5 inch inseam length | dual pouch with fly | athletic waistband | ultra-breathable 94% Polyamide & 6% Elastane blend

SHEATH V - 8 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

SHEATH V Flower of Life - 8 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

SHEATH V Dale Dan Tony - 8 inch inseam length | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

SHEATH V Bamboo - 8 inch inseam length | dual pouch with fly | athletic waistband | signature 95% Bamboo & 5% Elastane fabric blend

SHEATH V Single Pouch - 8 inch inseam length | single pouch with horizontal fly | athletic waistband | traditional 92% Modal & 8% Elastane blend

French Cut Brief - dual pouch with fly | fabric covered / athletic waistband options | signature 92% Modal & 8% Elastane fabric blend

Base Layers Bottoms - full length leg | dual pouch with fly | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

WOMEN
Bikini - traditional panty-cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

BMF Bikini - traditional panty-cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Code Green Bikini - traditional panty cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Cheeky Boyshorts - high-rise boyshort cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Dale Dan Tony Cheeky Boyshorts - high-rise boyshort cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Women's Boxer Brief - full coverage boxer brief cut | athletic waistband | signature 92% Modal & 8% Elastane fabric blend

Sports Bralette - unlined cups | athletic ricbage band | non-adjustable straps | signature 92% Modal & 8% Elastane fabric blend

BMF Sports Bralette - unlined cups | athletic ricbage band | non-adjustable straps | signature 92% Modal & 8% Elastane fabric blend

Code Green Sports Bralette - unlined cups | athletic ricbage band | non-adjustable straps | signature 92% Modal & 8% Elastane fabric blend

 

-

Q: Do pouch sizes differ?

A: Yes, the pouch size increases slightly in proportion to the underwear as you go up in sizes. However, the width of the pouch does not change.

 

-

Q: How do I wash my SHEATH?

A: For longevity of our product, we recommend you wash them separately in cold water and use the lowest dryer setting to protect the elastic and material. If you need MORE cleaning power, you can use Vinegar for its disinfecting properties. One delicate cold vinegar cycle and then a delicate cold detergent cycle.

To best preserve the elastic, line dry your underwear, or lay flat to dry. If the waistband is rolling or anything has torn/ripped, then you could be in the wrong size, or the material was damaged due to heat from your dryer.

 

-

Q: How do I enter a discount code?

A: At checkout there is prompt box to enter your 'Gift Card or discount code'. Enter the code and hit apply.

 

-

Q: Can I stack discount codes?

A: Our system does not allow codes to be stacked. Only one discount can be used at a time.

 

-

Q: What happened to the rewards program?

A: Team SHEATH is listening to you and your concerns. We're aware of the issues with our rewards program and can only improve with honest feedback. As a small business, we're grateful everyone has been vocal.

Based on the feedback from our customer base, we have decided to end our current rewards program. We will be exploring a new approach in the coming months that will not only benefit our amazing customers, but will be user-friendly.

Those with remaining points will have until February 15, 2022 to either redeem your rewards points yourself (into a discount code) or reach out to us and we will provide you a gift card (in the amount of your points). As you will no longer be able to collect new reward points.

This change will not have an effect on our Build-A-Pack program, which will continue to be available to all customers regardless of loyalty tier.

If you have any concerns about this change, please do not hesitate to reach out to our customer service at contact@sheathunderwear.com. They would be happy to help!

 

-

Q: How does Build-A-Pack work?

A: The Build-A-Pack was created for our recurring customers, who are looking to save and already know their size and what style(s) they prefer with SHEATH. Please be sure your size/style is correct before checkout and apply the code that best suits your purchase.

NOTE: ALL ORDERS PURCHASED USING BUILD-A-PACK ARE FINAL UNLESS PRODUCT IS DAMAGED UPON ARRIVAL

 

-

Q: Warranty on your products?

A: SHEATH stands behind our quality product and its performance 100%. We offer a 1yr Manufacturer Warranty to cover any defect in fabric, construction, finish or workmanship (this does not include stains from regular use or care and/or cigarette burns). In the event of a confirmed defect, we will gladly ship out the replacement piece at our cost. Please send a photo of the affected area and description to contact@sheathunderwear.com. Only the defective items will be replaced, not the entire order.

 

-

Q: What is the process for exchanges?

A: We have a strict return policy for sanitary reasons. Once a pair has been opened, we cannot accept them back. Please keep them and re-gift or donate them as you see fit. We can take back unopened items for refund or replacement. If you would like to exchange an unopened pair for a different size or style, we will send you out the replacement pair once we receive the original pair. Just send us back the original pair and you’ll be good to go!

 

-

Q: How do I change the currency?

A: Currency is automatically adjusted based on the geo-location of your IP address.

 

-

Q: Where’s my order?

A: Your order is usually shipped out within two business days of ordering. A tracking number is attached to your email confirmation. If your order is not received after a week (US) or 3 to 6 weeks (International), contact our customer service contact@sheathunderwear.com and we will get to work on solving this issue for you. Please allow for a couple of extra days during sales, holidays and pandemics.

 

-

Q: What is your return policy?

A: We offer a 100% satisfaction guarantee for your first pair of underwear. If you discover the size or style of your first pair isn't right for you, please reach out to customer service. We will either refund you or send you another style to try. This policy only applies to a customer’s first order of a single pair. SOURCE: https://www.sheathunderwear.com/pages/returns

NOTE: PROMOTIONAL MERCHANDISE IS NOT ELIGIBLE FOR REFUND/EXCHANGE. THIS INCLUDES ALL T-SHIRTS, HOODIES, HATS, NECK GAITERS & FACE MASKS

 

-

Q: When was SHEATH invented?

A: It was in 2008 during the sandstorm of the Iraq war, when a United States Army Sergeant Robert Patton, in Camp Speicher, Tikrit had a vision for an innovative design of underwear; SHEATH. This underwear would have a pouch sewn on the inside of the crotch area and would eliminate the balls from sticking to the inner thigh. A simple concept. By separating the balls from the thighs, future irritation from heat, sweat, and friction would be canceled. Two prototypes were made without delay in Tikrit, Iraq that summer. Years then passed including a soft launch of sheathunderwear.com in 2010, an honorable discharge from the Army in 2011, and a year of training with a professional tailor from Vietnam in 2012. Then in 2013, SHEATH launched a Kickstarter which successfully crowdfunded the once flagship SHEATH 2.0, which is no longer an option to purchase. We are now on the V (5) edition released in 2018. The 4.0 released in 2017, launched the DUAL POUCH. The 2.1, 3.21, Horizontal Fly Single pouch, and other Limited Editions are also available on the site. The G-6 will launch in 2022.

 

-

Q: Why was SHEATH invented?

A: SHEATH was invented out of necessity; the mother of invention. The hottest place of the body is the groin which can become irritated from heat sweat and friction. This irritation is resolved by the soft, flexible, cradle-like pouch which separates the boys from the inner thighs, eliminating any sticky situations.

 

-

Q: Do you ship internationally?

A: Yes! We currently ship to the following international countries:

Aland Islands, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brundi, Bulgaria, Burkina Faso, Cameroon, Canada, Cape Verde, Caribbean, Cayman Islands, Chile, Christmas Island, Cocos (keeling) Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cote D’lvoire, Croatia, Curacao, Cyprus, Czechia, Denmark, Dijibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibbon, Gibraltar, Greenland, Grenada, Guatemala, Guemsey, Guinea, Guinea-Bissau, Guyana, Haiti, Herzegovina, Honduras, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Isreal, Italy, Jamaica, Jan Mayen, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgzstan, Lativa, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Maldova, Mali, Malta Mauritania, Montenegro, Montserrat, Morocco, Mozambique, Nambia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Macedonia, Norway, Oman. Pakistan, Palestinian Territories, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, San Morino, Sao Tome & Principe, Senegal, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, Spain, Sri Lanka, St. Barthelemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Suriname, Svalbard, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Fotuna, Western Sahara, Zambia, Zimbabwe

If you do not see your country listed, please reach out to our customer service (contact@sheathunderwear.com) and they will provide a better explanation.

 

-

Q: Where are SHEATH made?

A: SHEATH are built by our expert teams of artisan tailors and crafters in the historical Chinese provinces of Guangdong and Zhejiang. To learn more, visit Our Factories.